By Jerome-Mario Utomi
For most of our political history, concept and reality, particularly banking on the underlying understanding of a Coquette by Robert Green, the author of; The 48 Laws of Power, it will not be out of place to describe an average Nigerian as a Coquette. The reason stems from the belief that they are experts at arousing desire through a provocative appearance or an alluring attitude. Their strength lies in their ability to trap people emotionally, and to keep their victims in their clutches long after that titillation of desire. This is the skill that puts them in the ranks of the most effective seducers. Instead of persuasion, some resort to lies, many to propaganda while the rest take to intimidation of their followers.
Regrettable, while this attributes has not only flourished but thrived with an unhindered access in Nigeria, it is true that today in many parts of Europe, America and Asia; it is in sharp contrast with the demand of modern leadership. Let’s look at particulars that support this claim.
First, writing on the theme; the Necessary Art of Persuasion, Jay A Conger, a Henry R. Kravis Research Chair in Leadership Studies at Claremont Mckenna College noted that gone are the command-and-control days of executives managing by decree. Persuasion is widely perceived as a skill reserved for selling products and closing deals. It is also commonly seen as just another form of manipulation-devious and to be avoided. Certainly, persuasion can be used in selling and deal-clinching situations, and it can be misused to manipulate people. But exercised constructively and to its full potential, persuasion supersedes sales and is quite the opposite of deception.
Effective persuasion he argues become a negotiating and learning process through which a persuader leads colleagues to a problem’s shared solution. Persuasion does indeed involve moving people to a position they don’t currently hold, but not by begging or cajoling. Instead, it involves careful preparation, the proper framing of arguments, the presentation of vivid supporting evidence, and the effort to find the correct emotional match with your audience.
Also, Deborah Tannen, a Professor of Linguistics at Georgetown University, in a similar research report titled; The Power of Talk, Who gets heard and Why, underlined something that could be described as a missing link in Nigeria’s leadership corridor when she among other things thus observed that ; In organizations, formal authority comes from the position one holds. But actual authority has to be negotiated day to day. The effectiveness of individual managers/leaders depends in part on their skill in negotiating authority and on whether others reinforce or undercut their efforts. The way linguistic style reflects status plays a subtle role in placing individuals within a hierarchy.
‘Often, so many leaders assume persuasion is a one-shot effort. Persuasion is a process, not an event. Rarely, if ever, is it possible to arrive at a shared solution on the first try. More often than not, persuasion involves listening to people, developing a new position that reflects input from the group, more testing, incorporating compromises, and then trying again. If this sounds like a slow and difficult process, that’s because it is. But the results are worth the effort’.
Now, this is the lesson that every leader in Nigeria must draw from this conversation.
For a leader to be a successful persuader, Deborah Tannen and Jay A Conger were unanimous in agreement that such a leader, must ask this question; do those I am hoping to persuade see me as helpful, trustworthy, and supportive?
The duo also said something striking.
Let’s listen again; some leaders think the secret of persuasion lies in presenting great arguments. In persuading people to change their minds, great arguments matter. No doubt about it. But arguments, per se, are only one part of the equation. Other factors matter just as much, such as the persuader’s credibility and his or her ability to create a proper, mutually beneficial frame for a position, connect on the right emotional level with an audience, and communicate through vivid language that makes arguments come alive.
In views, it will not be considered as an overstatement to conclude that was Nigeria’s public office holder’s quest to achieve persuasive purpose considered as strategic, that explains as well as propels the never-ending manner with which offices such as ; minister for information (for Federal Government), commissioners for information (States), chief press secretaries, senior special assistant (media), senior special assistant media (technical), special assistant (media), special assistant (information gathering), special assistant (print media) and special assistant (electronic media), among others are created.
Under this arrangement, a government spokesperson communicates to people the work done (i.e. political and institutional) by the government. The task of assisting and supporting the members of the government and the government itself is assigned to the spokesperson.
However, the question may be asked: has the discussed topic any relevance in Nigeria public leadership arena? How well have these appointed/elected public officials performed/harnessed persuasive leadership strategies in their day to day administrations? What is the future of persuasive leadership in Nigeria? What will the state of public leadership in Nigeria be in hundred years to come? Success or failure?
While providing answers to the question is as important as the piece itself, one thing that bothers me in addition is that instead of developing the art and act of persuasive leadership, most of the present public office holders in Nigeria, are capped with the spirit/attributes of Paul Joseph Goebbels, a German Nazi politician and Reich Minister of Propaganda of Nazi Germany from 1933 to 1945. He was one of Adolf Hitler’s closest and most devoted associates, and was known for his skills in public speaking and his deeply virulent anti-semitism, which was evident in his publicly voiced views.
This new found attribute by Nigerian public office holders have made the innocent/well intentioned position of persuasion in leadership become platforms for fierce political and ideological warfare in ways that negates rationality as human beings. Great amount of innocent human character has been spilled, wars of words waged, countless souls/ambition persecuted and martyred. Spokespersons have in recent times failed to communicate noble ideas and ideals. This consequence of their failures is responsible for why anarchy presently prevails in the country and accounts for why Nigerians daily diminish and are impoverished.
Take as illustration, instead of telling their principals what the real issues are or encourage them to keep promises that gave them victory at the polls, curtail the challenges confronting the people, and promote consensus politics, some government spokespersons encourage divisiveness, uphold autocratic tendencies, and endorse/promote media trial of political opponents. In most cases they become propagandists using radio, television and the internet as outlets to relentlessly false feed Nigerians.
Each time some of these spokespersons are faced with embarrassing facts about their principals, they fall back on data that is hardly objective, generating inferences that can never be described as explicit.
While finding solutions to the unwelcoming behaviours of government’s spokespersons will have far-reaching effects on both the public officials and the entire Nigerians, as it is laced with the capacity to engineer socioeconomic prosperity and propel the masses to work together for the greater good of the nation, it has become overwhelmingly urgent for government spokespersons, image makers and media assistants to understand that every decision they make requires a value judgment as different decisions bring different results.
Utomi, Programme Cordinator (Media and Public Policy), Social and Economic Justice Advocacy, SEJA, wrote from Lagos.He could be reached via; email@example.com or 08032725374.